BugHerd is a visual feedback and web-based bug-tracking tool designed specifically for web development and design projects. BugHerd allows teams to report and track bugs, issues, and feedback directly on a website, making it particularly useful for collaborative web development projects.
Bugherd Setup
The BugHerd sidebar can be added to a webpage in two different ways. You may choose to :
Install a Browser Extension
3. Click the "Add extension" button to complete the installation.
Capturing UI Issues
1. Add the project name and the URL of the site.
2.Then a pop-up will appear.
3. Click on the ‘Report an issue on your site’.
4. Then it redirects you to the site.
5. On the site where you want to track the bug, just simply click on the area.
6. Lock the bug and include details such as the bug's severity, tags, and current state. Then proceed to assign it directly.
7. Click on the ‘Create task’ button.
8. You can see the task is added on the site.
9. Tag the Page: Click on the ‘Tag the Page’ icon
10. Click on the task to check the issue where users can see the Tag page location.
a. After recording the video, write the issue, select the severity of the issue and assign the issue to the developer and then click on the create button.
b. After creating the task, the user can see the task by clicking on the task icon where users can play the video to see the issue.
Task Board
User can also add the column in workflow by clicking on ‘Plus’ icon
Collaborative Issue Resolution
Team members can collaborate more easily with BugHerd, which makes the resolution process more streamlined and effective.
Pros
Cons
JIRA Integration
Jira is a versatile team project management and issue tracking tool widely utilized by software development teams. It facilitates efficient planning, tracking, and management of work. Supporting agile methodologies with Scrum and Kanban boards, Jira provides flexibility in work visualization. The tool plays a crucial role in enhancing team collaboration, boosting productivity, and ensuring project success.
Jira's flexible workflow engine empowers teams to define and customize their own processes, allowing the tool to adapt to the unique needs of different projects. Additionally, Jira seamlessly integrates with a wide range of third-party tools and plugins. This integration enhances collaboration and expands functionality, making Jira a dynamic solution capable of meeting diverse project requirement
Connecting Jira with Bugherd
Managing BugHerd issues in JIRA:
For UI issues, tasks are created and added to Backlog in BugHerd. And once Bugherd is mapped to the relevant JIRA project and/or Epic, we can send these tasks with details (task title, description, screenshot) to the JIRA task manually.
We can also send tasks and updates to JIRA automatically using BugHerd-Jira integration settings.
Conclusion
When it comes to fighting UI problems, BugHerd has shown to be an invaluable ally. Teams aiming to provide flawless user experiences will find its visual feedback capabilities, collaboration features, and easy-to-use interface to be very suitable. Development teams may guarantee that UI issues are found and fixed quickly by configuring BugHerd for UI issue tracking, effectively documenting issues, and utilizing its collaborative resolution tools. This will improve user happiness and result in a polished end product.